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Published 16 months ago

Available at http://crmlearning.com Known for its ability to spark lively discussion, this program shows how a well-meaning, hard-working organization loses a critical sale due to a series of errors and miscommunications. It is a powerful training... more

Available at http://crmlearning.com Known for its ability to spark lively discussion, this program shows how a well-meaning, hard-working organization loses a critical sale due to a series of errors and miscommunications. It is a powerful training tool for sessions on teamwork, customer service, and communication. less

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