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WAYMISH® Why Are You Making It So Hard... for me to give you my money?
From
crmlearning
Published 14 months ago
Available at: http://crmlearning.com/waymish No company can afford to drive good customers to the competition. Still it happens every day, costing thousands (if not millions) in lost revenue. Through vignettes every viewer can relate to, WAYMISH, an... more
Available at: http://crmlearning.com/waymish No company can afford to drive good customers to the competition. Still it happens every day, costing thousands (if not millions) in lost revenue. Through vignettes every viewer can relate to, WAYMISH, an acronym for "Why Are You Making It So Hard For Me...to give you my money", shows employees what they sometimes do to frustrate customers and the simple steps they can take to meet customer needs. Fix WAYMISHes and you've got customers for life! less
- Category: How-To
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